Terms & Conditions
RioCali Tours
Effective Date: April 16th, 2026
By booking or participating in a RioCali Tours experience, you agree to the following Terms & Conditions.
1. Booking & Payment
All bookings are subject to availability
A deposit or full payment may be required to confirm your reservation
Pricing may vary depending on group size, add-ons, and conditions
2. Private Experience
All tours are fully private, reserved exclusively for your group.
3. Itinerary & Conditions
Routes and stops may vary based on weather, sea conditions, and safety considerations
The captain has final authority on navigation and route decisions
4. Arrival & Timing
Guests must arrive on time at the designated meeting location
Late arrivals may result in reduced tour time or cancellation without refund
5. Health & Safety
By participating, you acknowledge:
The experience involves water activity and boat movement
You are physically able to participate
You assume all inherent risks
The experience is not recommended for:
Individuals with serious medical conditions
Pregnant travelers
Those with mobility limitations
6. Conduct
Guests are expected to:
Follow all safety instructions
Respect the vessel and crew
Avoid unsafe or disruptive behavior
We reserve the right to terminate a tour without refund if necessary.
7. Alcohol & Substances
Responsible consumption of alcohol is permitted
Illegal substances are strictly prohibited
8. Weather Policy
Tours may be rescheduled due to unsafe weather conditions
Decisions are made at the discretion of the captain
9. Cancellations & Refunds
Cancellation policies will be communicated at the time of booking
Late cancellations or no-shows may be non-refundable
10. Liability
RioCali Tours is not responsible for:
Personal injury or loss during the experience
Loss or damage to personal belongings
Participation is at your own risk.
11. Media Release
By participating, you agree that photos or videos taken during the experience may be used for promotional purposes unless otherwise requested in writing.
12. Governing Terms
These Terms apply to all bookings made directly or through third-party platforms.
13. Contact
📧 riocalitours@gmail.com