Privacy Policy

RioCali Tours

Effective Date: April 16,2026

RioCali Tours (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book an experience with us.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone / WhatsApp number

  • Booking details (date, group size, preferences)

  • Any information you provide through forms or direct communication

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and bookings

  • Confirm and coordinate your experience

  • Communicate important updates

  • Provide customer support

  • Improve our services

3. Communication

By contacting us or booking an experience, you agree to receive communication via:

  • Email

  • WhatsApp

  • Phone

This may include booking confirmations, updates, and follow-ups.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Our team and operators (e.g., captain/mariner) for coordination

  • Service providers necessary to deliver your experience

5. Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Cookies & Website Use

Our website may use basic cookies or analytics tools to improve user experience. These do not collect sensitive personal information.

7. Your Rights

You may request to:

  • Access your data

  • Update or correct your information

  • Request deletion of your data

To do so, contact us at: riocalitours@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page.

9. Contact

If you have any questions about this Privacy Policy, please contact:

📧 riocalitours@gmail.com